Shipping policy

Shipping Policy - Hala Athletics

1. Processing Time:

Orders are typically processed and shipped within 1-2 business days of purchase. However, during peak seasons or promotional periods, processing times may vary.

2. Shipping Methods:

We offer standard and expedited shipping options for domestic and international orders. The available shipping methods will be displayed at checkout.

3. Domestic Shipping (United States):

• Standard Shipping: Estimated delivery within 3-7 business days after processing.

• Expedited Shipping: Estimated delivery within 1-3 business days after processing.

4. International Shipping:

• This shop does not currently support International orders at this time.

 

5. Shipping Costs:

Shipping costs are calculated based on the weight of the package, destination, and selected shipping method. The shipping cost will be displayed at checkout before payment is finalized.

6. Order Tracking:

Once your order has been shipped, you will receive a confirmation email containing tracking information. You can use this tracking number to monitor the progress of your shipment.

7. Shipping Restrictions:

• We currently do not ship to PO Boxes. Please provide a physical address for delivery.

• Certain products may have specific shipping restrictions due to size, weight, or other factors. These restrictions will be noted on the product page.

8. Shipping Delays:

While we make every effort to ensure timely delivery of your orders, please note that unforeseen circumstances such as weather delays, carrier issues, or other external factors may occasionally cause delays. We appreciate your patience and understanding in such situations.

9. Order Changes and Cancellations:

Once an order has been placed, changes or cancellations may not be possible. Please review your order carefully before finalizing the purchase. If you need assistance with an existing order, please contact our customer support team.

10. Contact Information:

If you have any questions or concerns regarding our shipping policy or your order, please don’t hesitate to contact us at customersupport@gohala.com.